Refund Policy
Last updated
When and how Read-Along gives your money back.
Our policy
If something went wrong, write to us and we'll review your request and reply within a few business days.
Free documents: if narration fails after our automatic retries, that day's free document is given back. Premium: cancel any time from Plan → Manage or cancel. It stays on until the end of the period you paid for, and you aren't charged again.
- Voice Wish ($99): we ask the creator for written consent to use their voice. If they decline, or don't reply within 30 days, you get a full refund to the card you paid with. We never clone a voice without that consent and a licence, and we don't promise a delivery date.
What you pay for
Premium removes the daily limit, and your documents are read before free ones.
- Free use: 1 per day, no card needed.
- Premium monthly: $14.50 per month, renewing automatically until you cancel.
- Premium yearly: $69 per year, renewing automatically until you cancel.
Cancelling a subscription
You can cancel anytime from Plan → Manage or cancel. You keep access until the end of the period you paid for, and you won't be charged again. We don't refund partial periods unless the policy above says so.
How refunds reach you
Refunds go back to the card you paid with, through Stripe. Banks usually show them within 5-10 business days.
Asking for help
If something went wrong, email readalong@woodstockdaily.com with the email or phone you sign in with. Please contact us before disputing a charge with your bank; we can usually fix it faster.